Online training eases transition to new PAS for Moorfields
14 June 2007
When Moorfields Eye Hospital NHS Foundation Trust’s new patient
administration system (PAS) went live last month, 500 doctors, nurses
and clinical staff had already taken online refresher training in the
new system.
Given the large number of staff affected by the new system, pressure
on their time, changing shift patterns and turnover of doctors as they
passed through the Hospital, the Trust needed the ability to provide
easily accessible, mandatory training and ongoing support.
The Trust chose software from Cambridge-headquartered Knowledge
Solutions.
“Ensuring that all of our staff were completely up to speed on our
upgraded PAS was obviously vital to ensuring the highest possible levels
of patient care”, said Ian Mercer, Training Manager at the Trust. “Using
Knowledge Solutions’ software has enabled us to deliver flexible, online
training, management and ongoing support to users, tailored to their
individual roles. This meant minimal disruption when we went live with
this critical update.”
“Moorfields is an acknowledged world-leader in delivering specialist
ophthalmic treatment”, said Adrian Palmer-Geaves, CEO of
Cambridge-headquartered Knowledge Solutions. “By using Knowledge
Solutions it has been able to ensure that its staff are completely
prepared for its major new system going live, which has translated into
a smoother changeover that benefited both staff and patients.”
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